Internet of Things (IoT) is the future

July 20, 2020

Already it is a reality that people possess devices connected to the internet. However the technological advances happen at an absurd speed and daily to offer solutions that seem from a distant future.

Internet of Things (IoT) is one of these solutions. For the one who does not know the term, IoT (Internet of Things) will be a strong tendency in the next decade. Much more than just having devices connected to the internet, the IoT technology allows the exchange of information and the use of Artificial Intelligence to automate tasks.

A simple example of this are the “smart watches” that, with sensors, is able to monitor physical activities in real time, as well as accompany the heart rates of those who uses it. It still offers access to other applications, like diaries, alarms, maps and information.

FLT LAB

Thinking along these tendencies, FLT Lab was born out of FELITRON, the 100% Brazilian great brand of headsets. A manufacturer of professional headsets, with close to 4 decades present in the Brazilian market as well as in other 15 countries of Latin America.

FLT Lab is a startup, with focus on IoT, Business Intelligence and Analytics, which has already presented to the market the Headset of the Future: the IoT Experience.

The Headset of the Future

The IoT Felitron is a cloud-based solution that transforms the FELITRON headset into an innovative IoT device, allowing you to connect, process, visualize and manage operational data in a wide scale, everything in real time.

With this feature it is easier to manage whole teams with more efficiency and speed.

Get to know its functions:

  • Voice Biometry: it allows the authentication of operators through an innovative recognition system of voice, and the creation of management reports and authentication of failure warnings, all in real time.
  • Audio: Audio evaluations and corrections; remote firmware upgrades or corrections, and high quality (HD) Audio for the user and the customers.
  • Talking: Function to integrate FELITRON headsets with softphones and other platforms, obtaining real-time insights that help in the reduction of Average Answering Time, and in a better experience for the operator and the customer.
  • Inventory: Control of acquisitions, models, serial numbers, warranty periods, traceability, useful life, and even the location of a headset in a given moment.
  • Usage: Possibility to follow up how and where the headsets are being used, with alerts of disconnection, definition of keys and answering functions, time standardization, muting and much more...

What used to be a simple device, today has been transformed into a fundamental tool for the performance of your team.

Wellcome to the future.

About Felitron

Of Italian origin and initially founded with the surname of its creator Giovanni FIORETTI, Felitron was born in 1986 in São Paulo - Brazil, as a supplier of components for the strong telephone industry of that decade.

Know the line Epko Plus

Designed based on 30 years of experience, the third generation of Felitron's Premium headsets brings innovations in design, ergonomics, comfort, and durability.