August 09, 2024 Hearing health and the frequent use of headsets in the work: know how to be careful With the increase of remote workers and high demand for functions related to communications, taking care of hearing health has a significant importance. Finally, the use of headsets for long periods, the continuous use of telephones […]
July 29, 2024 Headsets for PureCloud Genesys: The Best Integration Did you know that the association between Felitron and Genesys brings a series of benefits for the contact centers, be it for teams that work in home office or at the office? This integration allows, between other things, that agents be more efficient and […]
June 24, 2024 Call Center Attedance: Know how to improve Customers Assistance and how to metrify actions If you work directly with the public, you know that call center answering is a crucial area of customer satisfaction, and for the efficiency of your operations. After all, in a competitive and dynamic market, the way a […]
June 24, 2024 Are you looking for a headset to play music? Get to know the Bravo X Headset In a world where the personal is always connected to the professional finding a headset for music that answers all your demands for leisure, entertainment, and work can seem a difficult task. But what if there […]
June 21, 2024 Headset For CX One Nice: get the details of the Epko Plus Line Looking for a headset for your CX One Nice? Then you must come to know that in the competitive world of call-centers and customer attention, the quality of the tools that you use can make all the difference. In […]
June 18, 2024 How to make the correct choice when investing in a headset for Five9 To invest in a professional headset is essential to guarantee an efficient communication in call centers that use the Five9 platform. But with so many options, the correct choice can be, yes, challenging. In the end, headsets are […]
June 05 2024 Headset Bravo X: The release from Felitron that contemplates work and leisure In the modern world, where communications are essential and entertainment is an important part of our day, a good headset makes all the difference. And it is in this context that BRAVO X Headset arises, the latest release from Felitron, […]
April 16, 2024 Difference between monaural and stereo headsets: which model to purchase. When considering the purchase of a headset, one of the most important decisions is to choose between a monaural and a stereo model. Although both are designed to provide an excellent audio experience during prolonged calls, there are crucial differences between the […]
February 29, 2024 Office headset: find out which model to buy Whether for work meetings, online classes or virtual gatherings with friends and family, video conferencing has become an essential tool in our daily lives, especially since the pandemic. And one of the most popular platforms for holding these videoconferences is Zoom. Learn about the […]
February 29, 2024 Zoom Videoconference: know how to use all the resources Whether it is for work meetings, on-line classes, or virtual meetings with friends and family, videoconferences have become an essential every-day tool, especially after the pandemic. And one of the most popular videoconference platforms is Zoom. Understand the main functionalities of Zoom […]
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