February 29, 2024 Zoom Videoconference: know how to use all the resources Whether it is for work meetings, on-line classes, or virtual meetings with friends and family, videoconferences have become an essential every-day tool, especially after the pandemic. And one of the most popular videoconference platforms is Zoom. Understand the main functionalities of Zoom […]
February, 2024 How to choose the right headset If you go for a walk in your city or browse the internet for a few minutes, you’ll see a huge variety of headsets available to buy. The sheer number of existing models confuses users, who often don’t know which one is ideal for use during work […]
February 16, 2024 Hybrid work in the call center market: what do you need to know? The last two years have been marked by several transformations in the corporate environment. The adoption of hybrid work was one of these novelties and, according to the numbers, it is here to stay. A survey conducted by Accenture, […]
February 15, 2024 Telemarketing headsets: discover the best models Telemarketing headsets are indispensable equipment for your company, because the technology and quality of Felitron’s professional headsets allow the best communication to reach the customer, as well as the internal team. After all, there’s no point in having qualified operators or offering excellent products and services […]
January 29, 2024 Learn about the importance of omnichannel strategy for your call center It may seem like a meaningless guideline. We talk to many people on a daily basis, but yes, dialogue is fundamental. When we know how to talk and choose our words well, we put emotional intelligence into practice. With it, we […]
January 18, 2024 Check out the main trends in the technology market for 2024 Are you ready to discover what the future reserves for us? The market tendencies for 2024 promise important changes and advancements that will positively impact the whole sector: the companies and even the collaborators and customers. Questions like greater qualification, home […]
December 18, 2023 Wireless Headsets for Companies: come to know the X Line Are you looking for the best wireless headsets to improve communications in your work or in your company? Are you one of the many professionals that recognize the importance of high-quality equipment to optimize work? According to Global Market Insights, the market […]
December 15, 2023 Post-Pandemic hybrid work and the future of the work market In a world in constant adaptation and evolution, work practices greatly accompany this transformation. The Covid-19 pandemic promoted significant changes in the way companies and employees face work. A strengthening tendency is the Hybrid Work. Understand Hybrid Work better with this content, […]
December 08, 2023 VoIP telephony: how it works, advantages and best devices Speed is the word of the moment for any contemporary organization. And to communicate efficiently and quickly with customers, many resources are available: VoiP telephony is one of them. In this article, you will find out how it works, what are the main […]
December 08, 2023 Are you learning how to improve internal communications in the company? Know that effective communication increases productivity up to 25%? Regarding the importance of the subject, let’s learn some practical actions to optimize this issue. Among the solutions, the use of a professional headset stands out for the quality and efficiency. In […]
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