January 26, 2022 5 Tips to improve your call center performance Ensuring the efficiency of a call center and maintaining good results can be a complicated task in many cases. Therefore, it is necessary to change and adopt new strategies, processes and much more. This can impact all other areas of your company, after all, […]
November 09, 2021 Headset for call center: learn how to choose the ideal one Check out Felitron’s tips so you can choose the right headset for your call center and meet all your needs. Read here. Headsets are essential equipment for the work in call centers all over the world, after all, it joins a […]
Felitron utiliza inteligencia artificial para cancelar el ruido en las llamadas 22 de Febrero de 2021 FLT-Lab, la unidad de negocios IoT (Internet de las cosas) e AI (Inteligencia artificial) de Felitron, acaba de anunciar el lanzamiento de un software que cancela los ruidos de llamadas utilizando Inteligencia Artificial y Deep Learning. Según Leonardo Fioretti, […]
Felitron & Betta Global Partner: Partnership beyond frontiers November 18, 2019 The integrator becomes one of the main channels of the Brand in Brasil and Colombia Felitron and Betta Global Partner announce actions that will intensify business between the two companies. This new agreement will turn the IT Services and Solutions provider into one of […]
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