Felitron & Betta Global Partner: Partnership beyond frontiers

18 de Novembro de 2019

The integrator becomes one of the main channels of the Brand in Brasil and Colombia

Felitron and Betta Global Partner announce actions that will intensify business between the two companies. This new agreement will turn the IT Services and Solutions provider into one of the major Distribution Channels of the Brand in Brasil and Latin America

According to Leonardo Fioretti, CEO of Felitron, the Betta team will offer the entire Felitron portfolio of products and services. The portfolio includes professional Headsets for Call Centers and Offices as well as the new IoT solutions of the Brand that will generate opportunities to provide customers with integrated solutions.

According to the CEO, what will definitely contribute for the effective success of this new phase of the partnership is the interest of Betta in the expansion of its business to other countries of Latin America.  “In Colombia, for instance, in just one year, Betta has become one of the greatest partners of Felitron” adds Fioretti.

According to Emerson Altomani, Vice-President of Betta: “The partnership with Felitron has increased our solid portfolio of Customer Service Solutions offered by the organization in Brasil and also in Colombia. The portfolio now includes high-quality products and solutions that will have direct impact in customers’ operations.”

Altomani points out that the choice of Felitron as a partner has been guided, since the beginning, by the innovative and futuristic vision that the manufacturer delivers with its products as well as the internationalization of the Brand.

About Felitron

With over 30 years of history, Felitron is not only the leader in the Brazilian market but is also present in more than 15 countries in Latin America.

With technology and production 100% national, Felitron has become a reference in the professional Headset market supplying the largest Call Centers in the country and in Latin America and being recognized with national and international awards in Quality and Customer Assistance.

About Betta Global Partner

Betta Global Partner specializes in Customer Experience and Information Security and has its focus on putting technology into transforming relationships experiences for its customers.

With over 30 years of presence in the market and huge experience in many entrepreneurial scenarios, Betta Global Partner is located in São Paulo with 3 offices distributed in the Southern Regions of Brazil in Curitiba, Belo Horizonte, and Rio de Janeiro, besides having its own factory for the development of solutions and technology in Customer Experience and it spreads its influence throughout Latin America.