October 22, 2024

Headsets for call centers: 2 options from Felitron

The use of a call center headset is essential to ensure the productivity and efficiency of call center agents. In this professional environment, where clear communications and comfort during long hours is essential, choosing a quality headset can make all the difference.

Felitron - a leading company in the professional headset market - offers solutions that combine technological innovation and comfort. In this article, we will present the main technologies and headsets developed by Felitron.

Check them out!

Call center technologies from Felitron

Felitron continually invests in innovation to offer the best headset solutions for call centers.

Our technologies include:

Noise cancellation technology

Another strong point of headsets from Felitron is the noise cancellation technology. In call center environments, several attendants work simultaneously, and thus background noise can hinder communication.

With this in mind, Felitron has developed headsets with microphones that filter out ambient noise, allowing the attendant to be clearly heard by the customer. This results in a more efficient and professional experience on both sides of the conversation.

Ergonomic comfort

In addition to audio technology, Felitron also focuses on the ergonomic comfort of its products. Knowing that call center professionals spend many hours using headsets, models from the brand are designed to be lightweight and adjustable.

One of the benefits is the elimination of discomfort and fatigue throughout the day. The ear-cushions are made from high-quality materials, making them comfortable to wear in long periods of work.

Top 2 Felitron headsets for call centers

Now that we know the main technologies used by Felitron, we will present two models of call center headsets that stand out in the market.

These headsets are used by companies seeking quality, durability and superior performance for their customer service teams.

1.Epko Plus

Epko Plus is one of the most advanced headsets by Felitron. It is ideal for those who are looking for high performance in call center environments.

It features state-of-the-art noise cancellation technology that ensures the user can maintain clear and interference-free communications.

In addition, it offers an ergonomic and lightweight design, with soft ear-cushions that guarantee comfort during working hours. Its durability must also be highlighted, making it an excellent choice for companies looking for a robust and high-quality headset.

2.Epko

Epko is a simplified version of Epko Plus, but it still offers excellent performance for call center environments.

It also features noise cancellation technology and a high-sensitivity microphone, which improves clarity during calls.

It is a headset model that balances cost-benefit, being an affordable option without compromising quality.

The Epko headset has been designed to provide comfort to the users, with customizable adjustments and the use of high-quality materials.

What is FLT Lab?

FLT Lab is an innovative start-up operating in the fields of Artificial Intelligence (AI) and Business Intelligence (BI). Connected to Felitron, the largest headset manufacturers in Brazil, the start-up combines decades of experience with cutting-edge technological solutions.

FLT Lab offers solutions that boost competitiveness and generate a positive impact on the business of its customers - both in Brazil and in Latin American countries.

As has become clear, call center headsets by Felitron are designed to provide the best audio experience and comfort for professionals in this segment.

The combination of technologies such as FLT Lab can provide, noise cancellation technology and ergonomic design make these headsets a reliable choice.

The available models stand out for their versatility, high performance and durability.

If you are searching for a quality headset for your call center, search no more, check out the available options for call center headsets by Felitron.

Click here to find out more!