Epko X USB Mono Headset USB Mono USB-C […]
Epko X USB Mono
Professional headset: discover the best AI models
April 12, 2023 Professional Headsets: Discover the best models with AI The latest advances in Artificial Intelligence (AI) are revolutionizing not only the technology segment, but several markets as well. This innovation is present in the everyday life of many people, in the home, and in the business environment. Professional headsets also become even more […]
Online meeting: communication tips, which headset to invest in, and more
April 05, 2023 Online meeting: communication tips, which headset to invest in, and more How many meetings do you have scheduled for this week? Surely, most of them will be done in an online-meeting format, correct? What have your last experiences been like? If these questions have made you think back and remember what a […]
Data management and the call center: importance and benefits
February 22, 2023 How long will it take you to read this article to the end? It turns out that during these minutes, about 9.1 thousand terabytes of data will be generated worldwide, meaning that good data management has never been more important than it is now. This number is also equivalent to 1.2 million […]
BI: discover what it is and the advantages for companies
February 15, 2023 The years when managers and business professionals used “guesswork” to define business directions are over. Intuition has given way to the modernity of Business Intelligence, or simply BI. To understand what this concept is, its advantages when applied in practice, and how companies benefit from it, read on. Let’s go? What is […]
Headsets for Business: Find out which are the best models
February 13, 2023 With the rise of hybrid work, with teams that are distributed between work at the headquarters of organizations and at home, it is essential to ensure quality communication between everyone on a daily basis. In this article, Felitron presents to you which are the best business headset models. Enjoy your reading! Crucial […]
VoIP headsets for business: learn how to revolutionize customer service
January 23, 2023 The evolution of communications has brought back a technology that was widespread in the 1990s, but was left aside due to the slowness and obstacles of dialed internet. We are talking about VoIP, especially the VoIP Headset for business! Its functionalities are ideal for optimizing and improving business processes, which are essential […]
Customer Success in the call center: know what it is and how it works!
January 09, 2023 Another ENglish word in the corporate environment? A simple department? Not at all. Today’s subject is Customer Success, one of the most valued and fundamental concepts in the routine of companies today. Seen as the profession of the future (and the present), Customer Success is one of the means to retain customers, […]
4 market trends for 2023 you need to know
December 21, 2022 Technological updating without forgetting humanization. Prisms such as this should dominate the market trends in 2023, according to experts. In this article, you, manager, will discover what this concept means and how to identify it in the corporate universe. You will also learn about the 4 main trends foreseen for next year. […]
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