Headsets for companies: how to choose the best and a list of recommendations

August 30, 2024 Headsets for companies: How to choose the best, and a list of recommendations Choosing a headset for your company may seem like a simple task, but it’s not. If you want to offer your employees comfort and efficiency, it’s essential to consider some important aspects. After all, this device will be part […]

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Benefits of using headsets in business communications

August 13, 2024 Benefits of using headsets in business communications The use of headsets in business communication has emerged as an indispensable solution for improving clarity, efficiency and ergonomics in daily interactions. In addition, these devices raise the level of professionalism during calls and promote a more productive and collaborative working environment. To help you […]

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Hearing health and the frequent use of headsets at work: learn how to take care of yourself

August 09, 2024 Hearing health and the frequent use of headsets in the work: know how to be careful With the increase of remote workers and high demand for functions related to communications, taking care of hearing health has a significant importance. Finally, the use of headsets for long periods, the continuous use of telephones […]

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PureCloud Genesys headset: our integration

  July 29, 2024 Headsets for PureCloud Genesys: The Best Integration Did you know that the association between Felitron and Genesys brings a series of benefits for the contact centers, be it for teams that work in home office or at the office? This integration allows, between other things, that agents be more efficient and […]

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Call center service: learn how to improve service and how to metrify actions

June 24, 2024 Call Center Attedance: Know how to improve Customers Assistance and how to metrify actions If you work directly with the public, you know that call center answering is a crucial area of customer satisfaction, and for the efficiency of your operations. After all, in a competitive and dynamic market, the way a […]

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Headset for CX One Nice: get to know the details of the Epko Plus range

June 21, 2024 Headset For CX One Nice: get the details of the Epko Plus Line Looking for a headset for your CX One Nice? Then you must come to know that in the competitive world of call-centers and customer attention, the quality of the tools that you use can make all the difference. In […]

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How to make the right choice when investing in a headset for Five9

  June 18, 2024 How to make the correct choice when investing in a headset for Five9 To invest in a professional headset is essential to guarantee an efficient communication in call centers that use the Five9 platform. But with so many options, the correct choice can be, yes, challenging. In the end, headsets are […]

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Headset Bravo X FELITRON launched new Headset for work and leisure

June 05 2024 Headset Bravo X: The release from Felitron that contemplates work and leisure In the modern world, where communications are essential and entertainment is an important part of our day, a good headset makes all the difference. And it is in this context that BRAVO X Headset arises, the latest release from Felitron, […]

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